Capstone: Applying Project Management in the Real World - Module 1 Challenge

Capstone: Applying Project Management in the Real World - Module 1 Challenge

  1. You are a new project manager, and you have been tasked with helping a new client understand what a project charter is. Which of the following best describes a project charter?

    • A formal document that clearly defines the project and outlines the necessary details to reach the project's goals

    • A binding legal document that sets the conditions and behaviors of both client and company.

    • A group of documents illustrating the background behind a project and the exact dates when goals will be accomplished.

    • A formal document giving permission to those who sign the document the authorization to complete the project.

  2. Your manager has tasked you with writing the summary portion of a project charter for an upcoming project. Which is the best way to describe how a project charter summary should be written?

    • A summary should be brief—just a few sentences at most, and to the point.

    • A summary should include a bulleted list of risks, deliverables, and stakeholders.

    • A summary should include all the important details of every milestone of the project.

    • A summary should be written from the perspective of the client.

  3. You notice there is a potential for misalignment between stakeholders regarding project goals. What are some best practices for preventing and/or helping to resolve project misalignment? Select all that apply.

    • Take the time early on in the project to clearly define the project for stakeholders.

    • Report the misaligned stakeholders to your project sponsor.

    • Record the feedback you receive from stakeholders and document any misalignments and their resolutions.

    • Facilitate a discussion between disagreeing stakeholders to try and reach an agreement.

  4. You’re in a project team meeting and notice some of the stakeholders are misaligned on the planned project tasks. Which of the following is the most effective way to document misalignments and their resolutions?

    • Create an appendix to the project charter with a timestamp for new or updated information.

    • Ask stakeholders to bring misalignments to you individually after the meeting.

    • Record the meeting and review misalignments at a later time.

    • Ask stakeholders to write down the positive parts of the charter and bring them to the next team meeting.

  5. As you are working on project goals for your project charter, you find it difficult to add specific numbers or measures to the goals. You turn to your project management mentor, who suggests you apply benchmarking to your goals. Which of the following best describes benchmarking?

    • Evaluating success against the standard.

    • Comparing your goals with other company project goals.

    • Taking a break from writing goals and coming back to them later with a fresh perspective.

    • Testing your goals against historical data.

  6. You’re a project manager who is working on drafting the goals of a project. One of your goals is “Increase department sales of product X.” Which of the following makes the goal measurable?

    • Increase department sales of product X by 15%.

    • Increase 3 different department sales’s numbers of product X before the end of the year.

    • Increase marketing department sales of product X.

    • Increase department sales of product X by the end of the quarter.

  7. As you draft your project charter it is important to determine what is in scope and what is out of scope. Which of the following questions will best help you set your project scope? Select all that apply.

    • Are there any details you should designate as out-of-scope for this particular project?

    • Which stakeholders are most likely to agree with your project boundaries?

    • Which project details are your stakeholders aligned on that would be considered in-scope?

    • Do your stakeholders disagree on any elements?

  8. You’re a project manager working on completing your project charter for an upcoming project. As part of the process, you remember you need to complete a stakeholder analysis. What are three necessary parts of a stakeholder analysis? Select all that apply.

    • Your stakeholders’ long-term career goals

    • What your stakeholders’ priorities are

    • How your stakeholders prefer to communicate

    • Who your stakeholders are

  9. You are assisting a co-worker with stakeholder negotiation regarding the prioritization of tasks within a project. Which of the following is a common tool used for determining priorities that you could recommend to your colleague?

    • Steel Triangle Model

    • Double Factorial Model

    • Optimum Impact Model

    • Triple Constraint Model

  10. You are working through negotiations with stakeholders of your project and want to find ways to more effectively influence. What are the four steps to effective influence according to Dr. Jay Conger?

    • Establish power-influence dynamic, communicate benefits, mitigate tradeoffs, and lead with authenticity.

    • Establish common framework, identify responsibilities, share data, and personalize.

    • Establish credibility, frame for common ground, provide evidence, and connect emotionally.

    • Identify stakeholder impact, gather historical data, highlight support system, provide resources.