Test your knowledge: Understanding change management

Test your knowledge: Understanding change management

  1. What are three core concepts of the change management process? Select all that apply.

    • Create a sense of ownership and urgency around the project.

    • Select the right combination of skills and personalities for the team.

    • Communicate effectively.

    • Adopt different change management best practices for each individual project.

  2. Which of the following project outcomes will most likely require change management in the organization? Select all that apply.

    • Adopting a new supply ordering system

    • Kicking off planning for the next quarter

    • Installing new scheduling software on employees’ computers 

    • Holding an annual meeting for stakeholders

  3. Which three best practices can help a project manager approach change management on their projects? Select all that apply.

    • Use tools to help implement a change.

    • Communicate about upcoming changes.

    • Only incorporate change management strategies during the closing phase of the project life cycle.

    • Practice empathy. 

  4. How does an organization align its project governance with its corporate governance? Select all that apply.

    • By providing stakeholders with timely, relevant, and reliable information

    • By avoiding the input of senior stakeholders

    • By considering the long-term and short-term interests of the organization

    • By making thoughtful decisions about which projects to take on and avoiding projects if they don’t have sufficient resources